Frequently Asked Questions

WaveEduAI is an AI-powered learning platform developed by Vitisoft Pty Ltd (Australia), built specifically for Indian students preparing for IIT-JEE, NEET, and CBSE Class 11 & 12 board exams. It provides:

• 24/7 AI tutoring across Physics, Chemistry, Mathematics, and Biology
• Instant doubt resolution with step-by-step explanations
• Personalised study plans and progress tracking
• MCQ practice, mock tests, and a full Previous Year Question (PYQ) library
• Complete alignment with the CBSE curriculum and JEE/NEET exam patterns

Think of it as a qualified tutor available anytime, anywhere — at a fraction of the cost of private coaching.

WaveEduAI uses advanced AI technology grounded in JEE, NEET, and CBSE curricula. Here is how it works:

1. Ask your question: Type it directly or select from the topic list.
2. AI analysis: The AI identifies the exact concept involved and retrieves relevant NCERT and exam-mapped content.
3. Step-by-step solution: You receive a clear, detailed explanation — not just the answer.
4. Adaptive learning: The AI tracks your pattern of mistakes and adjusts your study plan to focus on your weak areas.
5. Progress tracking: Your improvement is recorded over time so you and your parents can monitor results.

You can ask follow-up questions, request alternative solution methods, or ask for a concept to be explained differently at any time.

WaveEduAI is designed as a supplement to your existing preparation, not a replacement. Here is how it fits your routine:

Best results: Use WaveEduAI alongside your coaching for maximum preparation efficiency.

Yes — and it never expires. The Free tier is a permanent, no-credit-card-required version of the app that includes:

• ✅ 2 chapters per subject to explore
• ✅ 10 AI doubt queries per day
• ✅ 15 MCQ practice questions per day
• ✅ 5 Previous Year Questions (PYQs) per week
• ✅ Basic progress tracking

This is not a time-limited trial — it is a genuinely free tier that lets you use the app indefinitely. You can upgrade to Premium whenever you're ready for the full experience.

Premium gives you the complete WaveEduAI experience:

• ✅ Full syllabus access — all subjects, all chapters
• ✅ Unlimited AI doubt resolution, 24/7
• ✅ Unlimited MCQ practice and full mock tests
• ✅ Complete 10-year PYQ library for JEE and NEET
• ✅ Personalised AI study plan
• ✅ Full progress analytics dashboard
• ✅ Parent view — track your child's progress
• ✅ Revision notes and formula sheets

Premium pricing is available inside the app. See the full plan comparison →

Yes. Schools that are part of the WaveEduAI Partner Programme can provide students with a referral code that unlocks a free Premium trial — no payment required to start.

Ask your teacher or school administrator for the school referral code, then enter it during registration in the app.

The Exam Sprint is a time-boxed plan that appears inside the app dashboard between January 1 and April 30 each year — during the JEE and NEET exam season. It gives you full Premium access with a 60-day countdown mode and a daily revision schedule designed for the final push before your exam.

The Exam Sprint is only visible inside the app during exam season. It is not a permanent tier and does not appear outside that window.

Yes, you can cancel at any time directly from your App Store or Google Play subscription settings:

• ✅ No cancellation fees
• ✅ Your Premium access continues until the end of the current billing period
• ✅ After cancellation your account moves to the Free tier — you keep access to the app
• ✅ You can resubscribe at any time

WaveEduAI is available on:

• iOS: iPhone and iPad (iOS 13.0 or later) — Download on App Store
• Android: Smartphones and tablets (Android 6.0 or later) — Get on Google Play

Requirements: 150 MB free storage, internet connection (3G or above), camera access for photo upload.

A web version is not currently available. The app is designed for mobile-first use on basic Android smartphones — no high-end device is required.

The AI tutoring features require an active internet connection. The app is optimised for low-bandwidth use (3G connections, approximately 10–20 MB per hour) — designed specifically for students in Tier 2 and Tier 3 cities.

Downloaded study materials and notes can be accessed offline. Your progress syncs automatically when you reconnect.

If your registration attempt fails for any reason, wait 10–15 minutes before trying again. Multiple quick attempts can temporarily lock the verification process.

Also check:

• Your email address is spelled correctly
• The OTP email has not gone into your Spam or Junk folder
• You are entering the OTP promptly — it expires quickly

If the problem persists after two attempts, contact us at cto@vitisoft.com.

Yes. All WaveEduAI content is specifically aligned with:

• ✅ NCERT textbooks — Class 11 and Class 12
• ✅ JEE Main syllabus (latest NTA guidelines)
• ✅ JEE Advanced syllabus
• ✅ NEET syllabus (NMC guidelines)
• ✅ CBSE board exam curriculum

The AI is grounded in these official sources, ensuring answers are exam-relevant and curriculum-accurate.

During registration, select your class or exam track based on your current study year:

• CBSE Class 11 or Class 12: Select the corresponding class for board exam prep.
• JEE / NEET — currently in Class 11: Select Year 11 for foundation-level JEE/NEET content.
• JEE / NEET — currently in Class 12: Select Year 12 for full exam preparation including PYQs.

This ensures your personalised study plan and AI tutor match your exact syllabus and timeline.

Yes. One Premium subscription covers all exam tracks:

The AI adapts its explanations and practice content to the exam track you select in settings.

Registration takes under 5 minutes:

1. Download WaveEduAI from the App Store or Google Play.
2. Open the app and tap Register or Sign Up.
3. Enter your email address — this becomes your username.
4. Select your country (India) and choose your class or exam track.
5. Set a password and verify your email with the OTP sent to your inbox.
6. Start using the Free tier immediately — no payment required.

If you have a school referral code, enter it during registration to unlock a free Premium trial.

Payments are processed securely through the App Store (Apple Pay, credit and debit cards) or Google Play (UPI, cards, net banking). Accepted methods through Google Play include:

• 💳 Credit and debit cards (Visa, Mastercard, RuPay)
• 📱 UPI (Google Pay, PhonePe, Paytm and others)
• 🏦 Net banking (all major Indian banks)

WaveEduAI does not store your payment details — all transactions are handled by Apple or Google directly.

Yes — you can log in on multiple devices and your progress syncs across all of them. You can switch between iOS and Android using the same account.

Note: One subscription is for one user. Sharing an account with other students is not permitted and may result in account suspension.