Frequently Asked Questions

Wave Ed AI is an advanced AI-powered tutoring platform designed specifically for JEE (Joint Entrance Examination) and NEET (National Eligibility cum Entrance Test) aspirants. Our platform provides:

• 24/7 AI tutoring for all subjects (Physics, Chemistry, Mathematics, Biology)
• Instant doubt clearing with step-by-step solutions
• Personalized study plans and progress tracking
• Mock tests and practice questions
• Complete alignment with NCERT curriculum and exam patterns

Think of it as having an expert tutor available anytime, anywhere!

Our AI tutor uses Google Gemini, one of the world's most advanced language models, specifically trained and grounded in JEE/NEET curricula. Here's how it works:

1. Ask Your Question: Type your question or upload a photo of the problem
2. AI Processing: The AI analyzes your question and retrieves relevant information from NCERT textbooks, JEE/NEET databases
3. Solution Generation: AI creates a step-by-step explanation tailored to your question
4. Validation: Our quality control system checks the answer for accuracy
5. Delivery: You receive a detailed, easy-to-understand solution in under 2 seconds

You can ask follow-up questions, request different solution methods, or ask for concept clarification anytime!

Wave Ed AI is designed as a supplement to your existing preparation, not a complete replacement. Here's how we fit into your study routine:

Best Results: Use Wave Ed AI alongside your coaching for maximum preparation efficiency!

Yes! We offer a 7-day free trial with full access to all Pro features. Here's what you get:

• ✅ Unlimited questions across all subjects
• ✅ Photo upload for problem solving
• ✅ Full-length mock tests
• ✅ Progress tracking and analytics
• ✅ Access to entire question bank

No credit card required! Just download the app and start learning. After 7 days, choose a plan that fits your needs.

We offer three flexible plans to suit different needs:

All prices include 18% GST. View detailed plan comparison →

Yes, you can cancel anytime! Here's how it works:

• ✅ No cancellation fees
• ✅ Cancel directly from app settings
• ✅ Keep access until end of paid period
• ✅ Reactivate anytime if you change your mind

Important: We don't offer refunds for the current billing period. See our Refund Policy for details.

Wave Ed AI is available on:

• iOS: iPhone and iPad (iOS 13.0 or later)
• Android: Smartphones and tablets (Android 6.0 or later)

System Requirements:

• 150 MB free storage space
• Internet connection (Wi-Fi or mobile data)
• Camera (for photo upload feature)

Web version coming soon!

For AI tutoring features, yes - you need an active internet connection. However:

• ✅ Offline Access: Download study materials, notes, and practice questions for offline use
• ✅ Low Data Mode: Works on 3G connections (uses ~10-20 MB per hour)
• ✅ Offline Progress: Your progress syncs when you reconnect

Tip: Download content when on Wi-Fi to use later without internet!

It's super easy! Follow these steps:

1. Open the Wave Ed AI app
2. Tap the camera icon in the chat
3. Take a photo or select from gallery
4. Crop/adjust if needed
5. Tap "Send" and AI will solve it!

Tips for best results:

• 📸 Good lighting - avoid shadows
• 🎯 Clear focus - no blur
• 📏 Include the entire question
• ✍️ Legible handwriting preferred

Yes! Our content is specifically aligned with:

• ✅ NCERT textbooks (Classes 11 & 12)
• ✅ JEE Main syllabus (latest NTA notification)
• ✅ JEE Advanced syllabus
• ✅ NEET syllabus (NMC guidelines)
• ✅ CBSE and major state board curricula

Our AI is grounded in these official sources, ensuring answers are exam-relevant and accurate.

Absolutely! One subscription covers both JEE and NEET preparation:

You can switch between JEE and NEET mode in settings. The AI adapts its explanations based on your selected exam.

Our mock tests closely simulate real JEE/NEET exams:

• ✅ Same number of questions
• ✅ Same time duration
• ✅ Same marking scheme (+4 for correct, -1 for wrong)
• ✅ Similar difficulty level
• ✅ Topic-wise distribution matches actual pattern

Plus: Get instant detailed solutions and performance analysis after each test!

Note: While we match the pattern, actual exam questions may vary. We recommend also practicing on official NTA mock tests.

Creating an account is quick and easy:

1. Download Wave Ed AI from App Store or Play Store
2. Open the app and tap "Sign Up"
3. Enter your email or phone number
4. Verify with OTP
5. Complete your profile (name, class, target exam)
6. Start your 7-day free trial!

No credit card needed for signup. You only need payment info when subscribing after the trial.

We accept all major payment methods:

• 💳 Credit Cards (Visa, Mastercard, American Express, RuPay)
• 💳 Debit Cards (all major banks)
• 📱 UPI (Google Pay, PhonePe, Paytm, etc.)
• 🏦 Net Banking (all major banks)
• 👛 Wallets (Paytm, Mobikwik, etc.)

All payments are processed securely through Razorpay/Stripe. We never store your card details.

Yes! You can use your Wave Ed AI account on multiple devices:

• ✅ Login on your phone and tablet simultaneously
• ✅ Switch between iOS and Android
• ✅ Your progress syncs across all devices
• ✅ Conversations, bookmarks, and history accessible everywhere

Note: One subscription = One user. Account sharing with friends/family is not allowed and may result in account suspension.